0191 366 4386 | info@newvisioncareservicesltd.co.uk | 3 Middle Chare, Chester-Le-Street

About us

New Vision Care Services is a home care company that was founded in 2018 with a vision of helping people stay independent and safe in their own homes for as long as possible. We offer a wide range of services across the North East, including personal care, companionship, and live-in care, and we are committed to providing our clients with the highest quality of care.

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We understand that everyone's needs are different, so we work with each client to create a customized care plan that meets their individual needs and preferences. We also offer a free consultation to discuss your needs and to answer any questions you may have.

We are registered with the UK government regulators - the Care Quality Commission (CQC) in England and the Scottish Care Inspectorate in Scotland and continually achieve the highest inspection outcomes.

Our mission

Our mission is to provide high-quality, compassionate care that enables people to live well in their own homes for as long as possible. We believe that everyone deserves to age with independence, dignity and respect, and we are committed to helping our clients achieve their goals.

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Our Values


Putting someone's best interests first and taking actions to maintain or enhance their well-being.


Demonstrating dedication to providing care and support while recognising the responsibilities of the role.


Empathising with others, understanding their circumstances, and responding with kindness.


Being fearless in trying new approaches and expressing concerns when necessary.


Possessing the understanding, knowledge, and skills required to meet someone's needs effectively.


Actively listening, speaking, and acting in a way that ensures clear understanding for the person receiving care.

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